RequestBeam Docs
FAQs
Common questions about platform integration, accounts, security, feature compatibility, and cost optimization.
This section covers common issues when using the platform. Start with the category that matches your problem, then contact support with request details if the issue remains unresolved.
Categories
Connection and UsageTroubleshoot connection failures, model errors, request failures, and interrupted chats.Account ManagementReview usage, costs, request records, and how to get support efficiently.Security and ConfigurationManage API Keys, protect secrets, and reduce credential leakage risk.FeaturesUnderstand model support, OpenAI compatibility, and why API results can differ.Cost OptimizationReduce costs through model choice, token control, and usage monitoring.
Quick Links
API DocsReview common endpoints, authentication, request formats, and error responses.Models and CapabilitiesConfirm available models, protocol support, and public model IDs.OpenAI-Compatible APIsIntegrate with Responses and other OpenAI-compatible endpoints.Twitter APIReview Twitter endpoints, fields, and examples.Codex IntegrationConfigure Codex to use the RequestBeam Responses-compatible endpoint.
Need More Help?
Before contacting support, prepare:
- Time and timezone when the issue occurred
- Request path, model ID, and whether streaming was enabled
- HTTP status, error message, and
X-Request-ID - Minimal non-sensitive reproduction request
- Client, SDK, or third-party tool name and version
Security note: do not send full API Keys, unredacted production data, or unrelated long logs.